Background
The retail and customer care stores were set up with you the customer in mind. Their main purpose is to:
- Provide customers with quality products backed by reliable warranty
- Provide face to face customer care to our customers
- Set Retail Service and Product standards, and
- Give opportunity for feed back from you the customer.
Why buy from the retail centres?
At our retail centres you will be met by our well trained and friendly staff who will ensure that you buying and service experience is a pleasant one. Here you can expect
- Safaricom only sells only original handsets, laptops and accessories directly from the manufacturer
- Individualised attention and care.
- An answer to your queries regarding SAFARICOM products and services,
- Warranty back up for all products,
- A superior service backup.
- The best value for money
SAFARICOM SHOP NAME | Location | Contact details | Opening Hours |
BURUBURU | Kenya National Library Services Building, Mumias Road next to St. James ACK Church | Email: Buruburushop@safaricom.co.ke | Weekdays: 8:30a.m-7:00p.m Saturday: 8:30a.m-4:00p.m Sundays & Public Holidays: Closed |
BOMAS | Galleria Mall, Langata/Magadi Road Junction opposite Bomas of Kenya | Email: | Weekdays:8:30am-8:00 pm Saturday:9:00am-6:00pm Sunday and Public holidays :10:00am-5:00pm |
JKIA | Jomo Kenyatta International Airport (Lounges), Gate 6 and Gate 11 | Email: JKIAshop@safaricom.co.ke | 7 Days a week (Including Public Holidays): 6:00a.m. - 12:00 Midnight |
KIMATHI | Balfour Building, Ground Floor, Kimathi Street, Nairobi | Email: KimathiShop@safaricom.co.ke | Weekdays:7:30a.m - 5:30p.m Saturdays: 9:00a.m-4:00p.m Sundays & Public Holidays : Closed |
MOI AVENUE | Shankardass House, Ground floor, Moi Avenue, Nairobi | Weekdays: 7:30a.m – 5:30p.m Saturdays: 09:00a.m – 4:00p.m Sundays: 10:00a.m – 2:00p.m | |
THIKA | Haria House, Kwame Nkurumah Road, Thika | Email: Thikashop@safaricom.co.ke | Weekdays – 8:00a.m. to 6:00p.m Saturdays - 9:00a.m – 4:00p.m. Sundays & Public Holidays closed |
I & M | I & M Towers, Ground floor, Kenyatta Avenue, Nairobi | Email: I&MShop@Safaricom.co.ke | Weekdays – 7:30a.m. to 6:00p.m Saturdays - 9:00a.m. – 5:00p.m Sundays & Public Holidays - 10:00a.m – 4:00p.m |
VILLAGE MARKET | Village Market Mall, Limuru Road, Nairobi | Weekdays: 9:00a.m- 6:00p.m Saturdays: 9:00a.m -5:00p.m Sundays & Public Holidays: 10:00a.m -5:00p.m | |
WESTGATE | Westgate Mall , 1st floor Mwanzi road, off Peponi road , Nairobi | Email: westgateshop@safaricom.co.ke | Weekdays- 8:30a.m - 8:00p.m Saturdays: 9:00a.m - 5:00p.m Sundays & Public holidays: 10:00-a.m 4:00p.m |
SARIT CENTRE | Sarit Centre,Karuna Road, Lower ground Floor, Nairobi | Email: saritshop@safaricom.co.ke | Weekdays:8;00a.m-8:00p.m Saturdays: 9:00a.m-5:00p.m Sundays and Public holidays :10:00a.m-4:00p.m |
NAKUMATT MEGA (NAIROBI ) | Nakumatt Mega, Uhuru Highway, Nairobi | Weekdays:8:30a.m-8:00p.m Saturdays:9:00a.m-5:00p.m Sundays and Public holidays: 10:00a.m-4:00p.m | |
KITUI | Muli Mall, Town Center Kitui | Email: Kituishop@safaricom.co.ke | Weekdays: 8:00 am– 5:00 p.m. Saturday: 9:00 a.m. –1:00 p.m. Sundays & Public Holidays: Closed |
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