Safaricom SIM Card Replacement

Who should use this service?

• PrePay subscribers who have lost their SIM Card.
• PrePay subscribers who have a damaged SIM Card.
• PrePay subscribers wishing to upgrade their SIM Card to access new Safaricom services: e.g. M-PESA.
  

How to do a SIM Card Replacement:

• Go to any Safaricom Shop, Authorized Dealer or M-PESA Agent countrywide.
• Purchase a new SIM Card replacement at only Ksh. 50/-.
• Your new SIM Card will be activated to your original mobile number.
  

You maintain the following after a SIM replacement:

• Your original mobile number.
• Your unused airtime.
• Your M-PESA balance.