The retail and customer care stores were set up with you the customer in mind. Their main purpose is to:
- Provide customers with quality products backed by reliable warranty
- Provide face to face customer care to our customers
- Set Retail Service and Product standards, and
- Give opportunity for feed back from you the customer.
Why buy from the retail centres?
At our retail centres you will be met by our well trained and friendly staff who will ensure that you buying and service experience is a pleasant one. Here you can expect
- Safaricom only sells only original handsets, laptops and accessories directly from the manufacturer
- Individualised attention and care.
- An answer to your queries regarding SAFARICOM products and services,
- Warranty back up for all products,
- A superior service backup.
- The best value for money